1. Introduction

This Privacy Policy explains how TD (“we”, “us”, “our”), operating under the trade name TD, collects, uses, stores, and protects personal information when you visit our website, contact us for quotations, place orders, or communicate with us about cement and concrete products—including concrete blocks, parking tiles, paver blocks, and readymade wall systems.

By using our website or providing your information to us, you agree to this Privacy Policy. If you do not agree, please do not use our website or submit personal information to us.

2. Who we are

Data controller: TD
Trade / brand name: TD
Business: Manufacturing and supply of cement and concrete construction materials
Registered / operating location: Likabali, Arunachal Pradesh 791111, India
Email: yomnyakamdaktadur@gmail.com
Phone / WhatsApp: +91 87985 16721

For privacy-related questions or requests, contact us using the details above with the subject line “Privacy Request”.

3. Information we collect

We may collect the following categories of information:

3.1 Information you provide directly

• Identity and contact details: name, phone number, email address, company or project name
• Inquiry and order information: product types, quantities, delivery location, site timelines, messages you send via our contact form, email, phone, or WhatsApp
• Business information: billing or delivery preferences where relevant to B2B supply

3.2 Information collected automatically

When you visit our website, we or our service providers may automatically collect:

• Device and usage data: IP address, browser type, operating system, pages viewed, time spent, and referring URLs
• Cookies and similar technologies: as described in Section 8

We do not intentionally collect sensitive personal data (such as health, biometric, or financial account passwords) through this website. Please do not send payment card details or passwords via contact forms or WhatsApp.

3.3 Information from third parties

We may receive limited information from:

• Messaging platforms (e.g. WhatsApp) when you initiate contact
• Hosting, analytics, or email providers that help us operate the website and respond to inquiries

4. How we use your information

We use personal information for legitimate business purposes, including to:

• Respond to product inquiries, quotations, and bulk order requests
• Communicate about availability, pricing, delivery schedules, and order fulfilment
• Provide customer support before and after supply
• Improve our website, products, and customer experience
• Maintain records for accounting, tax, and legal compliance
• Protect against fraud, abuse, or security incidents
• Comply with applicable laws, regulations, and lawful requests

We process information based on one or more of: your consent, performance of a contract or steps prior to contract, our legitimate interests in operating our manufacturing and sales business, and legal obligations.

5. How we share your information

We do not sell your personal information. We may share information only when necessary:

• Service providers who assist with website hosting, email delivery, analytics, or IT support, under confidentiality obligations
• Logistics and delivery partners when you request delivery to a project site (limited to what is needed for dispatch)
• Professional advisers (e.g. accountants or lawyers) where required
• Authorities when required by law, court order, or to protect rights, safety, or property

All sharing is limited to what is reasonably necessary for the stated purpose.

6. Data retention

We retain personal information only as long as needed for the purposes described in this policy, including:

• Sales and inquiry records: typically for the period required under Indian tax and commercial record-keeping practices, unless a longer period is required by law or dispute resolution
• Marketing or general inquiries: until the matter is closed and for a reasonable follow-up period
• Website logs and analytics: according to our provider’s default retention or shorter periods where configurable

When data is no longer needed, we delete or anonymise it where feasible.

7. Security

We implement reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or alteration. No method of transmission over the internet (including email or WhatsApp) is completely secure; you provide information at your own risk to the extent permitted by law.

8. Cookies and similar technologies

Our website may use cookies and similar technologies to:

• Enable core site functionality
• Remember preferences (such as theme settings)
• Understand aggregated traffic and usage patterns

You can control cookies through your browser settings. Disabling cookies may affect some site features.

9. Your rights and choices

Depending on applicable law (including India’s digital personal data protection framework where it applies to our processing), you may have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion where retention is no longer necessary and no legal exception applies
• Withdraw consent where processing is consent-based
• Object to or restrict certain processing based on legitimate interests
• Lodge a complaint with the relevant data protection authority

To exercise these rights, contact us using the details in Section 2. We may need to verify your identity before responding.

10. Children’s privacy

Our website and business services are directed at adults and business customers. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, contact us and we will take steps to delete it.

11. Third-party links and services

Our website may link to third-party sites or services (for example WhatsApp). Their privacy practices are governed by their own policies. We are not responsible for third-party websites or how you use messaging apps outside our control.

12. International transfers

Our operations are based in India. If you contact us from outside India, your information may be processed in India and on systems used by our service providers. We take reasonable steps to ensure appropriate safeguards where required.

13. Changes to this policy

We may update this Privacy Policy from time to time. The “Effective date” at the top of this page shows when it was last revised. Material changes will be posted on this page; continued use of the website after changes constitutes acceptance where permitted by law.

14. Contact us

For privacy questions, access requests, or complaints:

Trade name: TD
Location: Likabali, Arunachal Pradesh 791111, India
Email: yomnyakamdaktadur@gmail.com
Phone / WhatsApp: +91 87985 16721